When will my order be shipped
Please allow up to one week for your Aromatic oils to be shipped. All products are handmade in small batches to ensure quality and maximize shelf life. Orders are sent from Houston, Tx.
For apparel - please allow 7 - 10 business days for processing.
what shipping carrier do you use?
Do you ship iNternationally?
For international orders please contact us to arrange shipping.
ARE YOUR PRODUCTS PLANT BASED?
Absolutely! To promote maximum fertility and hormonal health, all of our products are 100% plant based and vegan.
Where do you source your ingredients?
Our ingredients are responsibly sourced from within the United States. We always seek to use the finest ingredients while considering the impact on both our bodies and the environment.
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. Please do not hesitate to reach out to us at email@example.com at any time if you are unhappy with your order. Due to the nature of our products, purchases are nonrefundable. However in rare cases, we may accommodate refunds if product is returned due to an allergic reaction or damage/defect. In order to receive store-credit/refund, please reach out to us within 30 days of purchase and send the product back to us within 10 days of reaching out. There must be 50% or more of the product left in the bottle/jar in order to qualify.
If a product arrives broken or damaged, we are happy to send a replacement. However, a photograph as proof of the damage/defect is required.
Please note: We will not be able to refund the shipping cost. We will also not be able to refund purchases that were made from our stockists.
Fertile Alchemy is not responsible for any additional shipping costs for returns, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Fertile Alchemy